Return & Exchange Policy

Last Updated: July 23, 2026

At Riwayatfab.com, we take utmost care to ensure the quality of our Sarees, Dress Materials, Stoles, and other products before they are dispatched.

• No Returns: We maintain a strict no-return policy. Items once sold cannot be returned for a refund under any circumstances.
• Exchange Only for Damaged Items: We only accept exchange requests if you have received a damaged or defective item.
• Reporting Window: Any damage or defect must be reported to our customer service team within 48 hours of receiving the delivery, along with unboxing video proof and clear photographs of the defect.
• Eligibility for Exchange: To be eligible for an exchange, the item must be unused, unwashed, and in its original packaging with all tags intact.
• Contact for Exchanges: To initiate a damage claim or exchange, contact us at info@riwayat.com or call +91 9960975909.